Video can make business Services customer service more engaging, entertaining and effective.
Text version of the tutorial length is long, large amount of information, users see the trouble, no patience. Video tutorials are more suitable for "lazy people", just follow step by step, it will make people feel much better. Enterprises make a product explanation video, and this video is prominently displayed, so that customers can find it at a glance. When the video only takes 2-3 minutes to describe the product function, it will not create the impression of watching advertisements.
Magic Sound intelligent knowledge base management system, in the product to provide users with a light and simple video management function. It can cover most video needs in enterprise service scenarios. The operation is simple and the experience is better, which can allow white users to make videos quickly and realize the ability to serve customers.
The picture shows the home page of Magic Sound intelligent video management
Magic sound intelligent Help Center video management highlights:
1. Flexible video editing ability
Select the developed text content, you can realize the express clip of the video. Upload videos or record videos in the background, automatically generate text content that can be clipped based on video voice, select and manipulate the text content to copy, cut, paste, etc., and synchronize video playback frames. The cost of use is extremely low, and excessive pauses and meaningless content in self-recorded videos can be quickly optimized and deleted.
2. Generate subtitles intelligently
After a video is uploaded or recorded in the background of the system, the system can automatically generate subtitles, and you can quickly delete and add subtitles by manipulating subtitles. In just 10 minutes, video subtitles can be accurately matched and adjusted.
3. Video dubbing synthesis
Through the background, the video produced by many people in the enterprise can be unified dubbing style to form the unity of video output.
4, enhance the brand image, unified setting of the title and the end
5, real-time update release
After completing operations such as video editing and dubbing, release with one click.
6. Flexible video usage scenarios
The generated video is downloaded to the local with subtitles, or the video link can be copied and embedded in the website or other applications, and the synchronous update of the video call platform can be achieved by modifying the background video Settings.
7, video search function support
In the magic Sound intelligent knowledge base system, the page search not only supports text, but also can search and present the content of the video together.
